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Custom Orders:

I am now taking custom orders! If you see something you like, but want it in a different color/size, or have some tweaks you'd love to see, ask me about it! Pricing for customs will be similar to like pieces (but pricing won't always be identical, given costs of different materials, etc.) plus a small customization fee.

Please note that some pieces you might see are made with one of a kind materials and can't be recreated or tweaked - but let's talk, and see if we can come up with something you'll love! You can contact me through this website, or thru Instagram/Facebook messaging.

Cleaning and Product Care:

These pieces are all handmade, and while I use the strongest products I can find and employ the best techniques I can, they must be treated with care in order to last. For beaded pieces, you can generally clean with soapy water using a soft toothbrush. Avoid alcohol- and acetone-based cleaning products for any glued pieces, as it will dissolve the glue. (Any jewelry-safe glue can be used to re-attach). For clasps I do my best to ensure loops/jump rings are fully closed or overlapped; but any loose rings can be gently closed with a small pliers.

If a chain that is included in your product breaks, let me know and I will happily send you a new chain section! (The same is true if you need a chain extension for a better fit - you can also ask for an extension before I ship your piece, and I will include it in your package.)

Repairs: If something on your piece breaks, comes unglued or untied - let me know! I will repair or replace free of charge. I also want to know what's not working so I can regularly incorporate new and improved methods and materials.

What forms of payment are accepted?

PayPal, Venmo, and major credit cards are accepted. Please let me know if you have any issues with payment!

How can I track my order?

If you created a Beadsnbracelips account, you can login to track your order or simply check your shipping confirmation email for the tracking number. 

For any other questions, feel free to contact us here.